FAQs
For our commonly asked queries please see answers below,
however, if your query still needs solving please give us a call on 01256 318100 or email [email protected]
We offer automation equipment for a wide range of applications, from gates, barriers, garage doors to automatic doors and bollards. We have products to suit your requirements.
If you work within the industry, please give us a call on 01256 318100 . Alternatively, we have a list of authorised installers who you can locate using our Installer Locator.
Please use our Locate An Installer service - Once you've found a suitable installer, they will be able to advise on the best approach for your automation system.
Yes, its 01256 318111
If you have an account with FAAC, you are able to log in to our online ordering portal, please contact [email protected] to get access.
All manuals and datasheets are available for download on the product pages of the website.
If you have an account with FAAC, simply click on the icon in the top right corner, and choose the register option.
Fill out our Returns Request Form here.
If you purchased your product via an online reseller, you will need to contact them directly.
Use our faceted search to filter products by your requirements and find the right operator for your application. If you need further guidance, our Technical Support team is on hand to help. Simply email [email protected] for advice.
Please contact the sales office on 01256 318100 or email [email protected].
FAAC offer free training at our Basingstoke headquarters for all our account holders. We run a calendar of courses throughout the year. Please contact our training team at our office for more details - 01256 318100 or visit our training page: https://www.faac.co.uk/services/training.
Please use our Locate An Installer page - here your enquiry will be send to the 3 installers nearest to you, based on your postcode.
Visit our Presence in the World page to view our locations and subsideries worldwide.