FAAC

FAQs

For our commonly asked queries please see answers below,

however, if your query still needs solving please give us a call on 01256 318100 or email sales@faac.co.uk

we offer automation equipment for a wide range of applications, from gates, barriers, garage doors to automatic doors and bollards. We have a product to suit your requirement

if you work within the industry please give us a call on 01256 318100 . Alternatively we have a list of authorised installers who you can locate using our installer locator

please use our locate an installer service  they will be able to advise on the best approach for your automation system

yes, its 01256 318111

if you have an account with FAAC you are able to log in to our online ordering portal, please contact marketing@faac.co.uk to get login details

all manuals and datasheets are available for download on the main area of our website

if you have an account with FAAC simply click in the top right section on the little man and choose the register option.

please contact us to discuss your return and receive a returns form, alternatively download one from the site here. If you purchased your product via an online seller, you will need to deal with them directly.

we have a faceted search on the website enabling you to select criteria which will give you the right operator for you, or you can get advice by emailing technical@faac.co.uk

please contact the sales office on 01256 318100 or sales@faac.co.uk

FAAC offer free training at our Basingstoke headquarters for all our account holders. We run a calendar of courses throughout the year please contact Sue HIrdle in our office for more details - 01256 318100

please use our locate an installer service (link) they will be able to advise on the best approach for your automation system

please go to the contact us page where you'll see the FAAC subsidiaries and their global locations