Keeping You Connected To Every Installation.
Simply Connect is designed to help installers manage maintenance, improve efficiency, and provide a higher level of customer service. Compatible with most FAAC operators, Simply Connect can be installed directly onto the control board and connected through a simple mobile app, opening up a smarter way to programme, monitor and maintain automated systems.
From your tablet/laptop/mobile device you can view the status of all connected automation systems, identify anomalies before they become major issues, and make informed decisions about when site visits are required. Real-time fault notifications mean you're always aware of potential problems, while remote access allows you to provide technical support wherever you are.
Programming can be carried out directly from your mobile device, whether you're on-site or between appointments. The app also provides access to advanced settings that aren't available when programming directly from the control board, giving installers greater flexibility and control.
Simply Connect also enables remote management of FDS transmitters, allowing you to add, remove or replace remotes without the need to attend site, saving both time and money.
End users also benefit from complete control of their automation system directly from their smartphone. They can easily manage access permissions, deciding who can enter and when. The app provides added peace of mind through real-time notifications, alerting them to any issues with their door or gate system, including attempted forced entry on compatible encoder-equipped installations. In addition, remote monitoring enables installers to provide proactive technical support, ensuring expert assistance is always within reach.
A Real-World Example
Around a year after completing the installation of an automated gate system at a luxury hotel and resort, installer James Moody of Integrated Electrical Security received a fault notification through the Simply Connect app.
The notification indicated an issue with the entrance gate. As the site was conveniently located on James's route home, he decided to stop by and investigate. Upon arrival, he quickly identified the cause of the fault – a damaged cable.
Using the information provided through Simply Connect, James was able to diagnose the issue efficiently, carry out the repair, and restore the gate to full operation within a short period of time.
The result? The gate was back up and running before the hotel management had even noticed there was a problem.
It's a simple example, but one that demonstrates the real value of proactive monitoring. Instead of waiting for a customer to report a fault, installers can identify issues early, respond faster, and deliver a level of service that helps build stronger customer relationships.
“We think simply connect is a great installer tool and now use it on all of our installations! It has helped us get to the bottom of issues with ease! Great addition to the FAAC products!” - James Moody