FAQs
For our commonly asked queries please see answers below,
however, if your query still needs solving please give us a call on 01256 318100 or email uksales@faactechnologies.com
we offer automation equipment for a wide range of applications, from gates, barriers, garage doors to automatic doors and bollards. We have a product to suit your requirement
if you work within the industry please give us a call on 01256 318100 . Alternatively we have a list of authorised installers who you can locate using our installer locator
please use our locate an installer service they will be able to advise on the best approach for your automation system
yes, its 01256 318111
if you have an account with FAAC you are able to log in to our online ordering portal, please contact marketing.uk@faacgroup.com to get login details
all manuals and datasheets are available for download on the main area of our website
if you have an account with FAAC simply click in the top right section on the little man and choose the register option.
Fill out our Returns Request Form here.
If you purchased your product via an online seller, you will need to deal with them directly.
we have a faceted search on the website enabling you to select criteria which will give you the right operator for you, or you can get advice by emailing technical.uk@faacgroup.com
please contact the sales office on 01256 318100 or uksales@faacgroup.com
FAAC offer free training at our Basingstoke headquarters for all our account holders. We run a calendar of courses throughout the year please contact Sue HIrdle in our office for more details - 01256 318100
please use our locate an installer service (link) they will be able to advise on the best approach for your automation system
please go to the contact us page where you'll see the FAAC subsidiaries and their global locations